This Privacy Policy explains how jllpub collects, uses, stores, shares, and protects the personal data of Filipino players and other users of the jllpub.club platform. We are committed to handling your information with transparency, care, and in compliance with applicable data protection obligations.
As a registered jllpub player, you hold clear rights over how your personal data is handled. Here's a summary of the six core rights this policy addresses.
You have the right to know what personal data jllpub collects about you, why it is collected, how it is used, and with whom it may be shared. This document provides that disclosure in full.
If any personal data jllpub holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact jllpub support to update your account information at any time.
Subject to our legal and regulatory retention obligations, you may request deletion of your personal data. jllpub will action deletion requests where there is no overriding legal basis for continued retention.
You may request a copy of the personal data jllpub holds about you in a structured, commonly used format. Contact support to submit a data access request for your jllpub account data.
You may object to certain uses of your personal data — particularly for direct marketing purposes. Opt-out options are available in your jllpub account notification settings.
jllpub implements technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. 256-bit SSL encryption and access controls are applied across all data systems.
This Privacy Policy ("Policy") is issued by jllpub and applies to all users of the jllpub.club website and associated services ("Platform"). It describes how jllpub collects, uses, discloses, stores, and protects personal information provided by or collected from users — primarily Filipino players engaging with the platform's online casino and sports betting services.
By registering an account, depositing funds, accessing any game, or using any feature of the jllpub platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how jllpub handles personal data as described herein, you should not use the platform.
DPA Compliance: jllpub is committed to complying with applicable data protection obligations, including the principles of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as applicable. Personal data collected from Filipino users is handled in accordance with the lawfulness, transparency, and security principles that underpin Philippine data protection law.
jllpub recognizes that the personal information you share with us is provided in the context of trust. You trust jllpub with your mobile number, your bank account or GCash details, your identity documents, and your gaming history. That trust imposes a serious obligation on jllpub to treat your data with care, to be transparent about how it is used, and to maintain robust protections against unauthorized access or misuse.
This Policy applies to all personal data collected through your interactions with jllpub, including account registration, identity verification, gameplay, deposits, withdrawals, promotional activities, customer support communications, and your use of the jllpub website and any related communications channels. It does not apply to third-party websites or services that may be referenced on or accessible from the jllpub platform.
The protection of your personal data is not just a legal obligation for jllpub — it is a core operational principle. Filipino players deserve to know exactly what happens to their data and to have confidence that jllpub handles it responsibly, securely, and only for the purposes disclosed in this Policy.
For the purposes of this Privacy Policy, jllpub is the data controller responsible for personal data collected through the jllpub.club platform. As data controller, jllpub determines the purposes and means by which your personal data is processed.
If you have questions or concerns about how jllpub handles your personal data, or if you wish to exercise any of the rights described in this Policy, you may contact our data privacy team through the contact details set out in Section 16 of this Policy.
Third-Party Processors: In some cases, jllpub engages third-party service providers to process personal data on its behalf — for example, payment processors, identity verification providers, and game platform providers. These third parties act as data processors under jllpub's instruction and are contractually required to maintain appropriate data protection standards.
jllpub collects the following categories of personal data from users of the platform:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID details | Account registration and identity verification |
| Contact Data | Philippine mobile number, email address | Account registration |
| Financial Data | GCash account number, Maya account, bank account details (BPI, BDO, Metrobank), transaction records | Deposit and withdrawal transactions |
| Account Data | Username, encrypted password, account preferences, session history | Account creation and ongoing use |
| Gaming Data | Bet history, game session logs, win/loss records, bonus activity | During gameplay |
| Device & Technical Data | IP address, device type, operating system, browser type, mobile network | Platform access (automated collection) |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Customer support interactions |
| Verification Documents | Copies of government-issued ID, selfie with ID, proof of address | KYC / identity verification process |
jllpub does not collect sensitive personal information beyond what is necessary for identity verification, legal compliance, and the safe operation of the platform. Where sensitive data such as government ID information is collected, it is subject to enhanced security measures and restricted access controls.
jllpub collects personal data through the following methods:
The majority of personal data jllpub holds is provided directly by you at various points of interaction with the platform. This includes data entered during account registration, information submitted during the identity verification process, payment details entered during deposit or withdrawal transactions, and information shared with jllpub's customer support team via live chat or email.
When you access jllpub.club, certain technical data is collected automatically by our systems. This includes your IP address, device identifiers, browser type, operating system, the pages you visit, the time and duration of your sessions, and the referring URL from which you arrived at the platform. This data is collected using cookies, session tokens, and server-side logging.
In some circumstances, jllpub may receive personal data about you from third-party sources. This includes identity verification data returned by licensed KYC (Know Your Customer) verification providers, fraud prevention data from risk management services, and payment confirmation data from GCash, Maya, and Philippine banking partners.
SMS and Push Notifications: If you have provided your Philippine mobile number and consented to communications from jllpub, we may send transaction alerts, promotional notifications, and account security messages via SMS. You may manage notification preferences in your account settings at any time.
jllpub processes your personal data on the following legal grounds:
jllpub uses the personal data it collects for the following purposes:
To create, maintain, and manage your jllpub player account — including login authentication, password management, two-factor authentication processing, and account preferences management.
To process GCash deposits, Maya transfers, bank transfers, and other payment transactions. Your financial data is shared with payment processors only to the extent necessary to complete the relevant transaction. jllpub does not store complete card or bank account numbers on its servers.
To verify your identity before processing withdrawals and to comply with applicable Know Your Customer obligations. This involves reviewing identity documents and may involve sharing your information with licensed third-party identity verification providers operating under appropriate data protection obligations.
To respond to your queries, resolve disputes, investigate complaints, and provide technical assistance. Support communications are logged and retained for quality assurance and dispute resolution purposes.
To detect and prevent fraudulent transactions, unauthorized account access, bonus abuse, and other prohibited activities. jllpub uses automated tools and manual review processes to identify suspicious activity patterns across its platform.
To monitor gaming activity for indicators of problem gambling behavior, apply self-exclusion and limit settings, and communicate responsible gaming information to at-risk players. This processing is in your interest and forms part of jllpub's responsible gaming obligations.
Where you have consented, to send promotional offers, deposit match notifications, new game announcements, and relevant gaming news. You may opt out of marketing communications at any time via account settings or by contacting support.
To comply with applicable laws, regulations, and directives including AML reporting obligations, responses to lawful requests from regulatory and law enforcement authorities, and the requirements of Philippine gaming regulations.
jllpub does not sell your personal data to any third party. Your data is only shared with external parties in the limited circumstances described below:
No Sale of Data: jllpub does not sell, rent, or monetize your personal data to third-party advertisers, data brokers, or commercial data buyers. Any marketing-related data use occurs only within the jllpub platform and only where you have consented to receive communications from jllpub specifically.
jllpub uses cookies and similar tracking technologies to operate the platform, maintain your login session, enhance your user experience, and collect aggregate analytics data. A cookie is a small text file stored on your device by your browser when you visit a website.
Most browsers allow you to control cookie settings through the browser settings menu. You can typically disable or delete cookies, though doing so may affect the functionality of the jllpub platform — particularly session authentication and login persistence. Strictly necessary cookies cannot be disabled without preventing access to the platform.
Mobile Browser Note: Many Filipino players access jllpub via mobile browsers on Android or iOS devices. Mobile browser cookie settings function similarly to desktop browsers. You can manage cookies via your browser's privacy settings in Chrome, Safari, Firefox, or other mobile browsers.
jllpub retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Where jllpub has no continuing legal or operational need to retain your personal data, it will be securely deleted or anonymized so that it can no longer be associated with you.
jllpub implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
While jllpub takes its security obligations seriously and implements substantial protective measures, no digital platform can guarantee absolute security against all conceivable threats. In the event of a data breach that may affect your rights and freedoms, jllpub will notify affected users in accordance with applicable notification obligations.
Your Role in Security: You play an important role in the security of your jllpub account. Use a strong, unique password. Enable two-factor authentication. Never share your credentials with anyone — including individuals claiming to be jllpub staff. Log out of your session on shared devices. These practices substantially reduce the risk of unauthorized account access.
As a user of the jllpub platform, you have the following rights with respect to your personal data:
You may request a copy of the personal data jllpub holds about you. This is sometimes called a Subject Access Request (SAR). jllpub will respond to verified access requests within a reasonable timeframe. Identity verification may be required before your request can be processed.
If you believe that any personal data jllpub holds about you is inaccurate, outdated, or incomplete, you may request that it be corrected. For account details such as your mobile number or email address, you can update these directly from your account settings. For identity-linked data, contact jllpub support.
You may request that jllpub delete your personal data. This right is not absolute — jllpub may be required to retain certain data to comply with legal obligations, including AML and gaming regulation requirements. Where deletion is possible, jllpub will process your request within a reasonable period.
In certain circumstances, you may request that jllpub restrict the processing of your personal data — for example, where you contest the accuracy of data held or where you have objected to processing and verification of jllpub's legitimate grounds is pending.
You may request that jllpub provide your personal data in a structured, commonly used, machine-readable format. This right applies to data you have actively provided to jllpub and where processing is based on contract performance or your consent.
You may opt out of jllpub marketing communications at any time. You can manage your marketing preferences in your account notification settings, or you may contact jllpub support to submit an opt-out request. Opting out of marketing will not affect the delivery of transactional communications such as deposit confirmations, withdrawal processing notices, and security alerts.
To exercise any of the rights described above, please contact jllpub's support team via live chat on jllpub.club or by emailing [email protected] (address displayed as plain text only). jllpub may request identity verification before processing data rights requests to ensure the security of your personal information.
The jllpub platform is strictly restricted to individuals who are 18 years of age or older. jllpub does not knowingly collect personal data from individuals under 18. If jllpub becomes aware that personal data has been collected from a minor — whether through an age misrepresentation during registration or any other means — the relevant account will be immediately suspended, all associated personal data will be deleted, and any funds deposited will be returned to the original payment source.
Parents and guardians of minors are encouraged to use appropriate parental control tools on shared devices to prevent access to gambling platforms including jllpub.club. If you believe a minor has registered an account with jllpub, please notify us immediately via live chat or email so that we can take prompt corrective action.
jllpub operates under applicable anti-money laundering (AML) and counter-terrorism financing (CTF) frameworks. As part of our compliance obligations, jllpub is required to collect and retain certain personal and financial data beyond what would otherwise be necessary for service delivery alone.
These obligations may require jllpub to:
Personal data processed for AML and compliance purposes is processed on the basis of legal obligation and cannot be opted out of. If you decline to provide information required for KYC or AML purposes, jllpub may be unable to process your withdrawal or may be required to restrict your account.
Tipping-Off Notice: Under applicable AML regulations, jllpub may be legally prohibited from informing you if your account is subject to an AML-related investigation or if a suspicious activity report has been filed in connection with your account. In such circumstances, jllpub's communications with you about your account may be limited.
The jllpub platform does not contain links to external third-party websites or services. All navigation links and content on jllpub.club direct users to pages within the jllpub platform exclusively.
Game content delivered within the jllpub platform may be served by third-party game providers (such as PG Soft, Pragmatic Play, Jili, CQ9, and others). While these providers are contractually bound to maintain appropriate data protection standards under their agreements with jllpub, their data handling practices within their own systems are governed by their respective privacy policies. jllpub is not responsible for the data practices of third-party game providers beyond the data processing scope defined in jllpub's agreements with those providers.
jllpub may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the features and services available on the jllpub platform. When material changes are made to this Policy, jllpub will notify registered users via email, SMS, or a prominent notice on the platform prior to the changes taking effect.
The updated Policy will display a revised "Last Updated" date at the top of this page. Your continued use of the jllpub platform following notification of changes to this Policy constitutes your acknowledgment of the updated terms. We encourage you to review this Policy periodically to stay informed about how jllpub protects your personal data.
If you do not agree with the changes to this Policy, you should cease using the platform and may request account closure by contacting jllpub support. Closure of your account does not immediately erase all data held about you, as retention obligations described in Section 9 will continue to apply.
If you have any questions, concerns, or requests relating to this Privacy Policy or jllpub's data handling practices, please contact us using the following details. For data rights requests, please include your registered mobile number or email address so that we can verify your identity before processing your request.
jllpub is committed to resolving privacy-related concerns promptly and fairly. If you are dissatisfied with jllpub's handling of a privacy complaint, you may have the right to escalate your concern to the relevant data protection authority in your jurisdiction — including, for Filipino players, the National Privacy Commission (NPC) of the Philippines.
National Privacy Commission: Filipino players who believe their data protection rights have been violated by jllpub may file a complaint with the National Privacy Commission of the Philippines. The NPC administers the Data Privacy Act of 2012 and handles complaints from data subjects regarding the handling of their personal information by private entities operating in the Philippine context.
Play at a platform that treats your privacy seriously. jllpub's 256-bit SSL encryption, strict data handling, and transparent policies protect every Filipino player — from Makati to Mindanao.